/* ============================================================
   LibertySec Suporte — design system
   Portado da identidade do site (libertysec_site/assets/css/site.css):
   tema dark tech, Inter, ciano/verde. Estendido com componentes de chamado.
   ============================================================ */
@import url('https://fonts.googleapis.com/css2?family=Inter:wght@400;500;600;700;800&display=swap');

:root{
  --bg:#08111a; --bg2:#0d1724;
  --surface:#0f1b2b; --surface2:#132235;
  --text:#eaf2ff; --muted:#9fb0c6;
  --border:rgba(255,255,255,.08);
  --primary:#67d4ff; --primary2:#7aa7ff;
  --accent:#7ee3b1;
  --success:#7ee3b1; --danger:#ff7a7a; --warn:#ffce7a;
  --on-primary:#061018;
}

*{box-sizing:border-box}
html{-webkit-text-size-adjust:100%}
body{
  margin:0; min-height:100vh;
  font-family:Inter,Arial,Helvetica,sans-serif;
  background:linear-gradient(180deg,var(--bg) 0%,var(--bg2) 100%);
  color:var(--text); line-height:1.55;
}
a{color:var(--primary);text-decoration:none}
a:hover{text-decoration:underline}
h1,h2,h3{letter-spacing:-.02em;line-height:1.15;margin:0 0 .4em}
h1{font-size:clamp(1.7rem,3vw,2.4rem)}
h2{font-size:1.4rem}
p{color:var(--muted)}
.container{width:min(1180px,calc(100% - 32px));margin:0 auto}
.muted{color:var(--muted)}
.eyebrow{text-transform:uppercase;letter-spacing:.18em;color:var(--primary);font-size:.74rem;font-weight:700}

/* ---------- Header / Footer (público) ---------- */
.site-header{position:sticky;top:0;z-index:50;background:rgba(8,17,26,.84);backdrop-filter:blur(14px);border-bottom:1px solid var(--border)}
.header-inner{display:flex;align-items:center;justify-content:space-between;gap:18px;padding:14px 0}
.brand{display:flex;align-items:center;gap:10px;min-width:0}
.brand-logo{height:32px;width:auto;display:block}
.brand-name{font-weight:800;color:var(--text);font-size:1rem;white-space:nowrap}
.brand-sub{color:var(--muted);font-weight:600;font-size:.86rem;padding-left:10px;margin-left:6px;border-left:1px solid var(--border)}
.nav{display:flex;gap:18px;align-items:center}
.nav a{color:var(--muted);font-weight:700;font-size:.94rem}
.nav a:hover{color:var(--text);text-decoration:none}
.site-footer{margin-top:40px;border-top:1px solid var(--border)}
.footer-base{display:flex;justify-content:space-between;gap:14px;flex-wrap:wrap;padding:22px 0 30px;color:var(--muted);font-size:.86rem}

/* ---------- Botões ---------- */
.btn{display:inline-flex;align-items:center;justify-content:center;gap:8px;padding:12px 18px;border-radius:999px;
  background:linear-gradient(135deg,var(--primary),var(--primary2));color:var(--on-primary);font-weight:800;font-size:.95rem;
  border:0;box-shadow:0 12px 28px rgba(103,212,255,.18);cursor:pointer;text-decoration:none}
.btn:hover{text-decoration:none;filter:brightness(1.05)}
.btn-ghost{background:transparent;color:var(--text);border:1px solid var(--border);box-shadow:none}
.btn-sm{padding:8px 13px;font-size:.85rem}
.btn-danger{background:linear-gradient(135deg,#ff9a9a,#ff7a7a)}
.btn[disabled]{opacity:.55;cursor:not-allowed}
.cta-row{display:flex;gap:12px;flex-wrap:wrap;margin-top:18px}

/* ---------- Cards / painéis ---------- */
.card,.panel{background:var(--surface);border:1px solid var(--border);border-radius:18px;padding:22px}
.panel-2{background:var(--surface2)}
.grid{display:grid;gap:16px}
.grid-2{grid-template-columns:repeat(2,minmax(0,1fr))}
.grid-3{grid-template-columns:repeat(3,minmax(0,1fr))}
.grid-4{grid-template-columns:repeat(4,minmax(0,1fr))}

/* ---------- Formulários ---------- */
.form-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:16px}
.form-group{display:flex;flex-direction:column;gap:7px}
.form-group.full{grid-column:1 / -1}
label{font-size:.9rem;color:var(--text);font-weight:700}
input,textarea,select{width:100%;background:rgba(255,255,255,.03);border:1px solid var(--border);color:var(--text);
  border-radius:12px;padding:12px 13px;outline:none;font:inherit}
textarea{min-height:120px;resize:vertical}
input:focus,textarea:focus,select:focus{border-color:rgba(103,212,255,.45);box-shadow:0 0 0 3px rgba(103,212,255,.08)}
/* o popup nativo do <select> tem fundo claro — força texto escuro para não ficar branco no branco */
select option{color:#0d1724;background:#ffffff}
/* autofill do navegador: mantém o campo escuro com texto claro (evita branco no branco) */
input:-webkit-autofill,input:-webkit-autofill:hover,input:-webkit-autofill:focus,textarea:-webkit-autofill{
  -webkit-text-fill-color:var(--text);
  -webkit-box-shadow:0 0 0 1000px var(--surface2) inset;
  caret-color:var(--text);
  transition:background-color 9999s ease-out 0s;
}
.hint{font-size:.82rem;color:var(--muted)}
.hp{position:absolute;left:-9999px;width:1px;height:1px;overflow:hidden}   /* honeypot */

/* ---------- Alertas / flash ---------- */
.alert{border-radius:12px;padding:12px 15px;font-size:.92rem;border:1px solid transparent;margin-bottom:16px}
.alert-ok{background:rgba(126,227,177,.10);color:var(--success);border-color:rgba(126,227,177,.3)}
.alert-err{background:rgba(255,122,122,.10);color:var(--danger);border-color:rgba(255,122,122,.3)}
.alert-info{background:rgba(103,212,255,.08);color:var(--primary);border-color:rgba(103,212,255,.25)}

/* ---------- Badges: status e prioridade ---------- */
.badge{display:inline-block;font-size:.7rem;font-weight:800;text-transform:uppercase;letter-spacing:.05em;
  padding:4px 9px;border-radius:999px;white-space:nowrap;border:1px solid transparent}
.st-novo{background:rgba(103,212,255,.12);color:var(--primary);border-color:rgba(103,212,255,.3)}
.st-em_atendimento{background:rgba(122,167,255,.12);color:#9bb8ff;border-color:rgba(122,167,255,.3)}
.st-aguardando_cliente{background:rgba(255,206,122,.12);color:var(--warn);border-color:rgba(255,206,122,.3)}
.st-aguardando_terceiro{background:rgba(255,206,122,.10);color:#e5b877;border-color:rgba(255,206,122,.25)}
.st-resolvido{background:rgba(126,227,177,.12);color:var(--success);border-color:rgba(126,227,177,.3)}
.st-fechado{background:rgba(159,176,198,.12);color:var(--muted);border-color:rgba(159,176,198,.3)}
.st-cancelado{background:rgba(159,176,198,.08);color:var(--muted);border-color:rgba(159,176,198,.2)}
.pr-baixa{background:rgba(159,176,198,.12);color:var(--muted);border-color:rgba(159,176,198,.3)}
.pr-media{background:rgba(103,212,255,.12);color:var(--primary);border-color:rgba(103,212,255,.3)}
.pr-alta{background:rgba(255,206,122,.14);color:var(--warn);border-color:rgba(255,206,122,.35)}
.pr-critica{background:rgba(255,122,122,.14);color:var(--danger);border-color:rgba(255,122,122,.4)}

/* ---------- Tabela ---------- */
.tbl-wrap{overflow-x:auto;border:1px solid var(--border);border-radius:14px}
.tbl{width:100%;border-collapse:collapse;font-size:.92rem;min-width:640px}
.tbl th,.tbl td{padding:11px 13px;text-align:left;border-bottom:1px solid var(--border);white-space:nowrap}
.tbl th{color:var(--muted);font-weight:700;font-size:.78rem;text-transform:uppercase;letter-spacing:.05em}
.tbl tbody tr:hover{background:rgba(255,255,255,.02)}
.tbl td.wrap,.tbl th.wrap{white-space:normal}
.mono{font-family:ui-monospace,Menlo,Consolas,monospace}

/* ---------- KPIs ---------- */
.kpi{background:var(--surface);border:1px solid var(--border);border-radius:16px;padding:16px 18px}
.kpi strong{display:block;font-size:1.7rem;line-height:1;color:var(--text)}
.kpi span{color:var(--muted);font-size:.86rem}

/* ---------- Login / cartão central ---------- */
.auth-wrap{min-height:100vh;display:flex;align-items:center;justify-content:center;padding:24px}
.auth-card{width:min(420px,100%);background:var(--surface);border:1px solid var(--border);border-radius:22px;padding:30px}
.auth-card .brand{justify-content:center;margin-bottom:8px}
.auth-card h1{text-align:center;font-size:1.3rem}
.code-input{letter-spacing:.4em;text-align:center;font-size:1.3rem;font-weight:700}
.secret-box{font-family:ui-monospace,Menlo,Consolas,monospace;background:rgba(255,255,255,.04);border:1px dashed var(--border);
  border-radius:10px;padding:12px;word-break:break-all;color:var(--text);font-size:1rem}

/* ---------- Shell do console ---------- */
.admin-top{position:sticky;top:0;z-index:40;background:rgba(8,17,26,.9);backdrop-filter:blur(14px);border-bottom:1px solid var(--border)}
.admin-top .header-inner{padding:12px 0}
.admin-user{display:flex;align-items:center;gap:14px;color:var(--muted);font-size:.9rem}
.admin-layout{display:grid;grid-template-columns:210px 1fr;gap:22px;padding:22px 0;align-items:start}
.side{position:sticky;top:74px;display:flex;flex-direction:column;gap:4px}
.side a{color:var(--muted);font-weight:700;font-size:.92rem;padding:9px 12px;border-radius:10px}
.side a:hover{color:var(--text);background:rgba(255,255,255,.03);text-decoration:none}
.side a.active{color:var(--text);background:rgba(103,212,255,.10);border:1px solid rgba(103,212,255,.2)}
.main{min-width:0}
.page-head{display:flex;align-items:center;justify-content:space-between;gap:14px;flex-wrap:wrap;margin-bottom:18px}

/* ---------- Conversa do chamado ---------- */
.msg{border:1px solid var(--border);border-radius:14px;padding:14px 16px;margin-bottom:12px;background:var(--surface)}
.msg.cliente{background:var(--surface2)}
.msg.interno{border-color:rgba(255,206,122,.3);background:rgba(255,206,122,.05)}
.msg-head{display:flex;justify-content:space-between;gap:10px;font-size:.82rem;color:var(--muted);margin-bottom:7px}
.msg-body{white-space:pre-wrap;color:var(--text);font-size:.95rem}
.timeline{list-style:none;margin:0;padding:0;font-size:.85rem;color:var(--muted)}
.timeline li{padding:6px 0;border-bottom:1px dashed var(--border)}

/* ---------- Responsivo ---------- */
@media(max-width:900px){
  .admin-layout{grid-template-columns:1fr}
  .side{position:static;flex-direction:row;flex-wrap:wrap;top:auto}
  .grid-2,.grid-3,.grid-4,.form-grid{grid-template-columns:1fr}
  .nav{display:none}
}